Legals
Legal information.
Everything that governs how That Makeup Brand looks after you, your order and your information, written as plainly as we can.
- 01Privacy PolicyWhat personal information we collect, why we collect it, who we share it with and the choices you have.Updated 3 November 2026
- 02Terms and ConditionsThe rules for using our website and Services, your account, our content and how disputes are handled.Updated 3 November 2026
- 03Terms of SaleHow orders are placed and accepted, pricing, payment, promotions, gift cards and order changes.Updated 3 November 2026
- 04Shipping & Delivery PolicyWhere we deliver, how long it takes, what it costs and what happens if a parcel is delayed, lost or damaged.Updated 3 November 2026
- 05Returns, Refunds and Guarantees PolicyYour consumer guarantees, our change-of-mind returns, and how refunds and replacements work.Updated 3 November 2026
- 06Product Liability & Medical DisclaimerHow our products should be used, what our information is and is not, and the limits of our responsibility.Updated 3 November 2026
- 07Cookies & Tracking PolicyThe cookies, pixels and similar technologies we use, what they do and how to control them.Updated 3 November 2026
- 08Brand Ambassador, Influencer & Review PolicyOur standards for ambassadors, creators, affiliates and reviewers, including disclosure, honesty and content rights.Updated 3 November 2026
- 09Acceptable Use PolicyWhat you may and may not do on our website, with our content and when dealing with our team.Updated 3 November 2026
- 10Accessibility StatementOur commitment to making the store usable by everyone, and how to reach us if something is in your way.Updated 3 November 2026
Nothing in these documents limits the guarantees you have under the Australian Consumer Law. If you have a question about any of them, we are happy to explain — reach us through the Contact page.